Ms. Mack has over 20 years of experience in the Mental Health and Human Services field, working with both youth and adults across a variety of settings. Her work is grounded in a person-centered approach that emphasizes dignity, empowerment, and meaningful support.
She understands the importance of building strong alliances with the community, families, and service providers. Through collaboration and trust, Ms. Mack helps ensure that those she serves develop the skills and access the resources needed to live fulfilling lives without being overshadowed by a diagnosis.
Ms. Mack is a State-appointed Guardian Ad Litem and has been honored with a State Governor’s Citation in recognition of her dedication and advocacy for at-risk youth and families.
Mr. Davis has over 10 years of experience working in the Mental Health and Educational fields. In addition to his clinical expertise, Mr. Davis has a vast amount of experience in Project Management, Human Resources, Marketing, Fiscal Management, accessing government benefits, Compliance and Regulation of State and Local Government Policy and Procedures, and working collaboratively with multiple community agencies within the Carolinas. Mr. Davis serves as a driving force within the agency, providing clear oversight and direction regarding implementation and maintenance of growth opportunities, community collaborations and fiscal solvency.
Shawanda Coble is a dedicated Quality Assurance & Quality Improvement Director with a passion for maintaining the highest standards of care. Collaborating closely with clinical and administrative teams, she oversees the development and implementation of quality standards, conducts meticulous audits, and ensures compliance with regulatory standards. Shawanda’s expertise significantly enhances the efficiency and effectiveness of mental health programs, prioritizing the well-being and satisfaction of clients.
Her diverse certifications in areas such as Communicating Across Cultural Differences, Clinical Family Planning, and Infant and Toddler Behavioral Issues & Mental Health showcase her commitment to addressing various facets of mental health. Shawanda’s proficiency in Life Skills Progression, Anger Control Made Easy, and Counseling Adolescents about Sexual Coercion & Abuse underscores her dedication to fostering emotional intelligence. Certified in crisis intervention and support, she contributes actively to community-based education and intervention programs, demonstrating a comprehensive understanding of lifelong impacts in the realm of mental health and social services.
Paula Thompson is the Regional Executive Director for the Houston office of Family Alliance Network, where she leads with a strong commitment to advancing mental health access, equity, and support services across the community. With extensive experience in operations management, community partnerships, and organizational growth, Paula brings strategic leadership rooted in compassion and purpose. She holds an MBA from the University of Phoenix and has a professional background that spans financial services, nonprofit leadership, and regional team development.
At Family Alliance Network, Paula is focused on expanding outreach, cultivating impactful partnerships, and strengthening service delivery to underserved populations throughout the Houston area. Paula is known for her results-driven leadership style, her dedication to building empowered teams, and her unwavering commitment to helping families heal and thrive.
RHRachael Holley
Site Director, Houston
Ms. Holley has more than 12 years of experience working in Mental Health and Human Services. Ms. Holley has worked with children, adolescents, and adults in a variety of settings, ranging from group homes to foster care. Ms. Holley also has experience with medical records, residential care, and child and family development.
Ms. Holley is presently enrolled at Grand Canyon University to pursue a Master of Science in Clinical Mental Health Counseling. She has already earned her MBA from Webster University. Ms. Holley holds a certification in Child Protective Services. Ms. Holley is the Site Director of Family Alliance Network in Houston, Texas, and she is passionate about helping her clients reach both their professional and personal goals while also improving their overall quality of life.
Mr. Martin has over 20 years of experience in the Behavioral and Mental Health field. In addition to his Behavior and Mental Health background, Mr. Martin has years of experience in the Department of Juvenile Justice, Intellectual Disability, and mentoring at-risk youth. Mr. Martin is a graduate of Appalachian State University, where he received his Bachelor’s Degree in Criminal Justice.
Mr. Martin serves as the Regional Operations Manager for Family Alliance Network in Houston, Texas. Mr. Martin has dedicated his life to helping others achieve their personal and professional success stories, along with having positive lifelong impacts in their respective communities.
